Croissant

Frequently asked questions.

Answers on how you earn credit, what your collection is worth and how you get paid. If yours isn't here, our help center has more.

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About Croissant

What it is, and what it costs.

Croissant is the wallet for luxury. Choose Croissant at checkout with partner brands, and 10% of what your card pays comes back as credit. New members start with $100, brands send credit drops, and you can sell what you own at a guaranteed price.

Connect Gmail and your collection builds itself, with every eligible piece priced across 200+ brands. That price is what Croissant pays when you sell. When you're ready, tap the piece, ship it with the prepaid label, and get paid in credit once it's verified.

Joining Croissant costs nothing. There’s no cost to shop, see buyback prices, pay with Croissant at partner brands or use the extension, and Premium is optional.

When you sell, you ship with the prepaid label. A $15 shipping fee applies to each shipment, and Croissant Premium members don’t pay it. See what Premium includes.

Credit and payouts

Earning it, spending it.

You earn credit when you shop, get it in credit drops, and get paid in it when you sell. Spend it at checkout with partner brands, or turn it into a gift card at Revolve or FWRD. See where to spend.

You're paid in credit once your pieces are received and verified, usually within a few business days of arrival.

Add our Chrome or Safari extension and earn at the retailers it supports. Choose Croissant at checkout with partner brands, and 10% of what your card pays comes back as credit. Credit drops from Croissant and brands land in your wallet too.

Your collection

Your pieces, priced.

Your collection is the pieces you've bought, priced. Each eligible piece has a buyback price, so the total shows what your collection is worth in credit if you sold it today.

Connect Gmail and your collection builds itself. Croissant imports your receipts from supported retailers and prices every eligible piece, so you can see what your collection is worth and what you can sell.

When you connect your Gmail, Croissant scans for past purchase confirmations from supported retailers and adds those pieces to your collection with buyback prices attached. We only access purchase-related emails from the select brands we support, and we never see or share personal information.

No. Your collection isn't a marketplace. When you sell, you sell directly to Croissant, not to other users.

Buybacks

Your guaranteed resale price.

A buyback is the guaranteed price Croissant will pay you for a piece when you choose to sell. The price you see when you tap Sell is the price you'll be paid.

Buyback prices typically range from 20% to 75% of original retail, with most falling between 35% and 40%. Pricing depends on brand, category, condition, and resale demand. Prices can move over time as the market moves, but lock when you sell.

Croissant offers buybacks across ready-to-wear, accessories, footwear, vintage, and more. Pieces must be in gently used condition, retail above $100, and not exceed $10,000. Underwear, lingerie, and socks are excluded.

Selling

Ship it, get paid.

Open the Collection tab, tap Sell, choose the pieces you want to sell and pick a carrier. Ship them with the prepaid label, and you're paid in credit once they're received and verified, usually within a few business days. A $15 shipping fee applies to each shipment, and Croissant Premium members don’t pay it.

Pieces must be authentic, clean, and in gently used condition. Pieces that don't meet resale standards may be returned, donated, or offered at a revised buyback price.

Once Croissant receives, verifies and pays for your pieces, they may be sold in the Croissant Warehouse, our resale store of authenticated pieces, or through our partners.

Brands and social

Where Croissant works.

You earn and spend credit with partner brands like Simkhai, Johanna Ortiz, Mansur Gavriel and myGemma. With the extension you also earn at retailers like Saks Fifth Avenue, Nordstrom and Revolve. See every brand and retailer.

Croissant has optional social features. Follow people you trust, see their shared activity, and find popular pieces and brands.

Data and support

Your data, and how to reach us.

Croissant only collects information needed to provide and improve the experience, and never shares your personal information. Your data may be used to personalize your experience, including to curate brand and product recommendations, and to facilitate exclusive offers from our brand partners. See our privacy policy for details.

Reach our support team anytime at support@croissant.com.

Explore our help center for more articles on common questions and product updates. If you still need help, email support@croissant.com.