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About Croissant
Croissant is a shopping tool for effortless reselling. We’ve reimagined the resale model by creating a seamless connection between shopping and selling. We offer guaranteed resale prices while you shop and an effortless resale experience when you sell.
We partner with retailers to guarantee resale prices while you shop. When you use our browser extensions, you get a five year guaranteed resale price on your items at checkout. Shop with Croissant to unlock the easiest resale experience and the highest Buyback values—for free.
Croissant is entirely free to use. We partner with retailers to offer you guaranteed resale prices and make reselling effortless. Rest assured, we protect your personal data and never sell or share it with anyone.
How Buybacks Work
At checkout, Croissant guarantees resale prices for five years. We call them a Guaranteed Buyback™. Guarantees can range anywhere from 20-75% but typically range around 35-40% of the original retail price.
Croissant guarantees resale prices on a wide range of categories including ready-to-wear, accessories, footwear, vintage, and more. There are millions of items eligible for a Buyback, and you can always check our Brands List to see what's supported. The only way to lock in a guaranteed Buyback is to shop with Croissant at the time of purchase, though we do allow you to import previous items during account setup. In general, we support items valued at $100 and up, but we can't accept purchases over $10,000 or items that aren't resellable, such as underwear, lingerie, or socks.
Every major brand and retailer in fashion that sells high-quality items is supported by Croissant. Shopbop, Nordstrom, Reformation, Saks Fifth Avenue, Neiman Marcus, Revolve, J.Crew, Madewell, Alo Yoga, Farfetch, and hundreds more.
Using Croissant
Your Croissant Collection represents the accumulated resale value of your clothing and accessories. It can include items purchased through Croissant’s shopping extensions as well as items you’ve imported during account setup. When you decide to sell from your Collection, your payout comes in the form of gift cards redeemable at retailers such as Nordstrom, Saks, Revolve, FRWD, and more partners coming soon.
Install one of Croissant’s browser extensions, available on Chrome for desktop and Safari for iOS. When you shop at Croissant’s retailer sites, the extension displays guaranteed resale prices as you browse. When you activate the extension at checkout, the extension automatically adds them to your Collection, which you can sell whenever you are ready.
Yes. As part of account setup, you can sync your Gmail to import eligible purchases from the past five years that weren’t made with a Croissant extension. We’ll assign resale values to those items so you can get started building your Collection and even sell them for store credit. Importing items is meant to help you begin, but it won’t capture every purchase. The only way to guarantee a Buyback on future purchases is to shop with Croissant’s extensions at the time of purchase.
Selling with Croissant
Selling with Croissant is simple. Just click "Sell" in your account, select the items you'd like to ship, confirm your payout option, and choose a carrier. For UPS, a poly mailer will be provided at the store, though we recommend using a box for delicate items to ensure safe delivery. For USPS, you'll need to pack your items yourself. After confirming, you'll receive a QR code for drop-off, and once your shipment is received and verified, your payout is processed—usually within a few business days.
To keep resale effortless for everyone, Croissant accepts items that are clean, authentic, and in gently used condition—ready to be worn and enjoyed by someone else. Most items we receive meet these standards, but before sending, we ask that you check for stains, pilling, scuffs, holes, broken zippers, missing buttons, or strong odors. Shoes, bags, and clothing should retain their original shape and integrity, with no alterations that change the fit or structure.
Items that don’t meet these standards can’t be resold and will either be returned to you or donated on your behalf. In some cases, if wear is more significant than expected but resale is still possible, we may provide a revised Buyback price.
Items that don’t meet these standards can’t be resold and will either be returned to you or donated on your behalf. In some cases, if wear is more significant than expected but resale is still possible, we may provide a revised Buyback price.
Once Croissant receives, validates, and pays you for your items, we list them in our resale marketplace—the Croissant Warehouse. Every item in the Warehouse is quality-checked and comes with verified provenance.
Data and Support
Croissant only collects the information needed to deliver and improve your experience—we never sell your data. To provide Buyback values, we collect basic item details such as price, brand, item name, color, and merchant, but only from our list of supported sites. We also gather limited information about how you interact with our browser extensions to ensure they work properly and to guide improvements.
When you create an account, we may ask for profile information like your name, address, and email, which helps us associate your items, clothing sizes, and purchase history so selling with Croissant is seamless.
For more information about how we collect and use data, please see our Privacy Policy, or reach out to support@croissant.com with any questions.
When you create an account, we may ask for profile information like your name, address, and email, which helps us associate your items, clothing sizes, and purchase history so selling with Croissant is seamless.
For more information about how we collect and use data, please see our Privacy Policy, or reach out to support@croissant.com with any questions.
If you have questions or run into any issues, our team is here to help. You can reach us anytime at support@croissant.com.
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